Important customer information

 Shipping And Handling 

PDF only orders are free delivery.

Please note that orders sent outside the European Union or USA may be subject to Customs charges and/or import taxes. If you are in doubt as to whether these charges will apply to you please check with your country's customs before placing an order.

 

Pre-Orders Pre-orders will be despatched to you as soon as they are available in our warehouse.

Delivery Schedule We normally aim to despatch your order to you within 24 hours of receiving your order. Orders within the UK are generally received within two working days, International orders are generally received in under seven working days (usually two or three days within Europe). To enquire about the status of an order please email info@chroniclecity.com
Back Orders If your item is not in stock, we will back order for you (unless you hear from us to the contrary). You will always be emailed with the option to cancel your order if you would rather not wait.If part of your order is in stock and part out of stock we sometimes will hold your order for a day or two pending restocks, but if we do not expect a restock in the next day or two we will send what we have and back order the balance (unless we are unable to get restocks, when we will inform you).

 

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